Revised Transportation Policy

• 4/24/2015
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MHP’s transportation policy has been updated to reflect the current protocol for transporting members to a pharmacy. MHP allows pharmacy-only transports when transport is the only option available based on pharmacy requirements or in the absence of other means to obtain the prescription(s). All means to obtain pharmacy items must be used and include, but are not limited to:

• Obtaining the prescription from the outpatient pharmacy at the medical facility or office location
• Using mail, delivery or courier services
• Obtaining prescription(s) on the way home or back to work from the medical appointment
• Obtaining prescription(s) while carrying out other daily life activities

If pharmacy-only transport is required:

• All prescriptions must be coordinated for pick up on the same date.
• Multiple trips per week are not allowed.

Member must provide the following information in order for a representative to set up a pharmacy-only ride in an efficient and timely manner:

• Pharmacy name
• Full pharmacy address
• Pharmacy phone number

The updated policy can also be found in section 4.3 of the provider manual.