Last month, MHP debuted a new website that is more user friendly and supportive of MHP’s users’ needs, reflective of MHP’s unique brand and identity, and competitive. The first phase of the project entailed a research phase, which allowed us to collect feedback from members, providers, care staff and the general public.
Enhancements to the website include separate member and provider sections; simpler navigation steps; and more use of imagery and color. For providers and care staff specifically, the website allows for easier access to Provider InSite and MHP’s care coordination portal. Additionally, the new provider updates section allows providers to receive news and notifications in real time.
Updates and additional enhancements will continue to be made accordingly throughout 2015. If you need assistance at any time with navigating the new website, contact MHP Provider Services at 1-800-647-0550.