Hennepin Health complies with applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, gender identity or sex. Hennepin Health does not exclude people or treat them differently because of race, color, national origin, age, disability, gender identity or sex.
Hennepin Health provides free aids and services to people with disabilities to communicate effectively with us such as:
Hennepin Health provides free language services to people whose primary language isn't English such as:
If you need these services, let a member of your care team know. If you believe that Hennepin Health has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, gender identity or sex, you can file a grievance with:
Hennepin Health Grievance Coordinator
300 South Sixth Street MC 604
Minneapolis, MN 55487-0604
You can file a grievance in person or by mail, fax or email. If you need help filing a grievance, contact Hennepin Health Member Services or Hennepin Health's grievance coordinator.
You can also file a civil rights complaint electronically with the U.S. Department of Health and Human Services Office for Civil Rights, or by mail or phone at:
U.S. Department of Health and Human Services
200 Independence Avenue, SW Room 509F, HHH Building
Washington, D.C. 20201
800-368-1019 or 800-537-7697 (TDD)
Complaint forms are also available.
612-596-1036, TTY 800-627-3529