Frequently asked questions for Hennepin Health SNBC plan members who joined April 1, 2025.
Your health is important to us. This information can help you find the right support.
Behavioral and mental health is as important as physical health. You are not alone. Asking for help is a sign of strength.
Your member benefits include behavioral and mental health care. We have an open network, which means you can visit any behavioral or mental health provider. This includes therapy and medications.
To find a behavioral or mental health provider refer to the Hennepin Health provider directory. To learn more about what services are covered, refer to your member handbook.
If you need help finding a behavioral or mental health provider or understanding what services are covered you can also call Member Services at 612-596-1036 (TTY 711).
If you or someone you know would like help with behavioral or mental health immediately, these local resources can help.
Your member benefits cover SUD treatment, including Medication Assisted Treatment (MAT) and Medications for Opioid Use Disorder (MOUD).
To learn more about what services are covered, refer to your member handbook or call Member Services at 612-596-1036 (TTY 711).
For SUD support, call the Hennepin Health Social Service Navigation team at 612-348-8400. Leave a confidential voicemail and ask to be connected to a Peer Recovery and/or a Licensed Alcohol and Drug Counselor. We will work with you on your journey, whatever that means to you. It may include, but is not limited to, completing an assessment and/or connecting to:
Learn more about SUD resources.
For everyone ages 1 and older, regular dental care is important to your health. To find a dentist, call our vendor Delta Dental at 651-348-3233 (866-298-5549), TTY 711, Monday-Friday, 8 a.m. – 5 p.m.
Read more about the dental benefits and rewards for getting dental care.
Health club membership or a discount is available for PMAP, MinnesotaCare. and SNBC members.
Hennepin County offers help with housing, food and more.
Human service centers are located around the county. To see the locations, visit the Hennepin County buildings webpage and click on Human Services and Public Health department locations.
Call 612-348-3000, 8 a.m. to 4:30 p.m., Monday – Friday, for help with food, clothes, finance, health, and supplies. Help is available in many languages.
Minnesota.Help.info is a state website that lists services for adults, children, and families. Find support if you have a disability, are experiencing unemployment or homelessness, or just need a helping hand. You can also chat live with a specialist.
Visit Minnesota.Help.info
Improve your quality of life by quitting smoking, vaping or chewing. Your member benefits include smoking cessation counseling and quit medications. Talk to your health care provider.
You can also do it your way with Quit Partner, 888-354-7526 (TTY 711). Quit Partner offers free one-on-one coaching over the phone or online; two weeks of patches, gum, or lozenges, and more.
For more resources, visit the Minnesota Department of Health Quitting Commercial Tobacco webpage.
DHS approved 12/18/2024; MC-1693-MC
612-596-1036, TTY 711
24/7 nurse line