Frequently asked questions for Hennepin Health SNBC plan members who joined April 1, 2025.
We’re a health plan created just for you – to help you get the care and services you need to improve your health.
We are Minnesota’s only county-owned, state-certified health maintenance organization. As a managed care organization, our outstanding, collaborative team takes a holistic approach to health care by integrating traditional medical services, behavioral health services, and other county and community services that address the social influencers of health.
We serve Hennepin County adults, families and children enrolled in Minnesota Health Care Programs. We offer three health plan products:
Our network centers around our accountable health model and includes approximately 15,000 providers at 2,800 locations. Our members receive care from a multidisciplinary care coordination team that consists of doctors, nurses, pharmacists, social workers and community health workers.
Let us be your guide to good health.
Improving the health of Hennepin County residents through innovative collaboration with health care providers, Hennepin County services, community organizations and Hennepin Health members.
Changing how we build healthy, equitable communities.
We collaborate to operate a unique, integrated model that improves health care. We address the social determinants of health by coordinating health care with county services. We are focused on reducing disparities in alignment with county priorities.
Read about our recognition for our innovative approach to health care.
We believe our organization is stronger when we listen to our members. In addition to collecting feedback daily through Member Services, we have two committees that meet regularly to share their ideas and experiences.
Both committees give members and staff an opportunity to connect and talk on a personal level. The information provided by these groups allows us to improve the quality of and access to care for our members.
612-596-1036, TTY 711