New phone number for Navitus Health Solutions (Navitus)

• 12/12/2023

December 12, 2023

Subject

New phone number for pharmacy vendor, Navitus Health Solutions (Navitus), beginning Jan. 1, 2024.

Providers affected

Pharmacy providers

Key points

• There will be a new Navitus phone number for Hennepin Health members and providers to call starting January 1, 2024:
  • Toll free: 833-210-5966
  • Local DID: 920-225-7031

Background

Hennepin Health contracts with Navitus to provide pharmacy benefit management services for Hennepin Health members. Beginning January 1, 2024, there will be a new phone number for Hennepin Health members and providers to use when contacting Navitus. 

New Navitus numbers for 2024:

• Toll free: 833-210-5966
•  Local DID: 920-225-7031 

Resources

• Hennepin Health Customer Service: 612-596-1036 (press 2)
• Hennepin Health website