Frequently asked questions for Hennepin Health SNBC plan members who joined April 1, 2025.
The Minnesota Department of Human Services (DHS) will begin enforcing EVV compliance effective Sept. 1, 2024, for all providers whose services require the use of EVV. DHS will start reviewing all providers' EVV usage on Sept. 1, 2024.
Providers who have not yet enrolled and whose services require the use of EVV must enroll with HHAeXchange (HHAX) now. This includes providers who use a third-party EVV system. Providers who have questions about enrolling or connecting third-party EVV systems may contact HHAX through the HHAX Client Support Portal.
Providers may reference the DHS EVV webpage for more information: Electronic visit verification / Minnesota Department of Human Services (mn.gov)