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Providers to submit complaint forms quarterly

  • 08/19/2026
As part of their contract, providers are required to report verbal and/or written complaints involving Hennepin Health members quarterly. Providers should submit complaints to Hennepin Health via the quarterly complaint form. If providers have no complaints for a quarter, it is still expected they complete the form and select the box, “please check here if no complaints for the quarter.”

Information about verbal or written complaints received by the provider can be found in the Hennepin Health provider manual. 
 

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