Frequently asked questions for Hennepin Health SNBC plan members who joined April 1, 2025.
Depression is a mental health condition that causes you to feel sad, lose interest in activities that you used to enjoy, withdraw from others, and have little energy. It's different from normal feelings of sadness, grief, or low energy. It affects people of all ages. Depression can also cause people to feel hopeless about the future and to even think about suicide. It is not a character flaw, and it does not mean that you are a bad or weak person.
Check out some videos:
Visit the Healthwise® Knowledgebase to learn more. Healthwise® provides information on what depression is and how it is treated, offers health tools and self-care tips, and shares stories from other people living with depression.
Find local resources and support for mental and behavioral health:
Your member benefits include behavioral and mental health care. We have an open network, which means you can visit any behavioral or mental health provider. This includes therapy and some medications. To find a behavioral or mental health provider search the Hennepin Health provider directory. To learn more about what services are covered, refer to your member handbook. If you need help finding a behavioral or mental health provider or understanding what services are covered, call Member Services at 612-596-1036 (TTY 711).
If you or a loved one are struggling with mental health, it’s common to feel different than other people or to feel like no one else understands. Many people are afraid to share with coworkers because they worry that they are afraid of being judged, or worse, that they could lose their job. Even friends and family are often left in the dark, unaware of how symptoms of conditions such as depression affect our daily lives.
Seven ways you can stamp out stigma
For more information check out these resources: Deconstructing stigma National Alliance on Mental Illness (NAMI): Stigma Free
Info for a healthy you
612-596-1036, TTY 711