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Frequently asked questions for Hennepin Health SNBC plan members who joined April 1, 2025.

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Welcome SNBC members who joined Hennepin Health on April 1, 2025

  • 04/07/2025

If you are a HealthPartners SNBC enrollee who received notice that you were being moved to Hennepin Health on April 1, 2025, you do not need to take any action to join the Hennepin Health SNBC plan. See these frequently asked questions for more information.

 

We’re excited to have you as a member of our health plan. We want to ensure you have the information you need to get health care. If you have any questions about your Hennepin Health plan, we are here to help! As you have questions, reach out to us by phone or in person.

 

Call Hennepin Health Member Services

  • 612-596-1036, TTY 711 (press 2 for Spanish)
  • Monday – Friday, 8 a.m. – 4:30 p.m.

Visit us in person at the Hennepin Health Member Service Center

Staff at the Member Service Center are bilingual and can help you in Spanish

  • Located in downtown Minneapolis at 525 Portland Avenue, 8th floor
  • Open Monday – Friday, 8 a.m. – 4:30 p.m.

 

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