Frequently asked questions for Hennepin Health SNBC plan members who joined April 1, 2025.
Effective February 1, 2024, HSS providers are required to use a new Remote Support modifier (U4) when billing for remote support units. This new modifier must be used by all HSS providers who offer support to recipients remotely. The Department of Human Services (DHS) HSS team provided training sessions for providers on January 16 and January 18.
Hennepin Health will have process changes as a result of the Moving Expense benefit going into effect April 1, 2024. Providers are responsible for collecting and maintaining documentation of all purchases and faxing receipts to Hennepin Health at 612-321-3786. Receipts will be reviewed for approval prior to claims payment.
According to DHS, Moving Expenses are only available to people receiving Housing Stabilization Transition services and who are transitioning out of Medicaid funded institutions or other provider operated living arrangements to a less restrictive living arrangement in a private residence where the person is directly responsible for his or her own living expenses (own home).
DHS outlines allowable Moving Expenses as:
As a reminder, DHS states that:
DHS has noted that providers must maintain documentation of all purchases and spending, including receipts related to the person’s Moving Expenses. Providers must track costs separately from other services provided under Housing Stabilization Transition Services.
If you have questions, email dhshousingstabilization@state.mn.us.